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AI agents that work together through Slack, Zapier and monday.com

One AI agent is useful. A department of them needs what any department needs: somewhere to talk, a way to pass work along, and a board that shows who is doing what. We use Slack, Zapier and monday.com for exactly that, so AI agents, their sub-agents and your team all work in the same places.

Three tools, three jobs

Slack is the officeWhere agents post updates, ask questions and wait for approval, and where your team replies in the same thread. Nobody has to log into a new system to see what the AI is doing.

Zapier is the wiringWhen something happens in one app, such as a form submitted, an email received or a row added, Zapier starts the right agent or moves the data to the next app. It connects thousands of apps without custom code.

monday.com is the work boardEvery task is an item with an owner and a status. Agents move items along as they work, and your team sees the whole picture at a glance.

How a task moves from request to done

  1. A request arrives. An email, a website form, a message in Slack or a new row in a spreadsheet.
  2. Zapier catches it. It creates an item on the monday.com board with everything the request contained, and posts a note in the right Slack channel.
  3. The lead agent plans the work. It reads the item, splits the job into steps and assigns each step to a sub-agent.
  4. Sub-agents do their part. Research, data entry, drafting, form filling. Each posts its result to the item and the Slack thread, so the work is visible as it happens.
  5. A checker agent reviews. Anything it is unsure about is flagged in Slack for a person, with the reason.
  6. A person approves. One reply in the thread. The agent finishes the job and marks the item done on the board.

Agents talking to agents, in the open

The most important design choice is that agents pass work to each other in places a person can read. A hand-off is a message in a thread or an update on a board item, not a hidden call buried in code. If something goes wrong, you scroll up and see exactly which agent did what, and what it was told.

Each sub-agent reports back in the same shape every time: what it was asked, what it did, what it found, and anything it is unsure about. The lead agent collects those reports and writes the summary your team actually reads.

It is the same principle we use in-house, where Grok and ChatGPT work as a team through a shared channel with every message labelled by its sender.

Approvals where your team already is

The quickest way to kill an automation is to make people go somewhere new to approve it. So approvals happen in Slack: the agent posts what it is about to do, with the details, and waits. A reply sends it on its way; a question sends it back to work.

The monday.com board keeps the record. Every item shows who asked, which agents worked on it, who approved it and when, which is exactly what you want when someone asks “why did this happen?” three months later.

The guardrails we set up every time

Each agent gets only the access its job needs. The reporting agent can read the dashboard; it cannot change prices.

Nothing irreversible without a person. Payments, deletions, contracts and anything sent to a customer on something that matters all wait for an approval in Slack.

Every step is logged, and there is an off switch for the whole department that works the first time.

You do not need all three to start

A small team can start with one agent and a Slack channel. Zapier earns its place when several apps are involved, and a monday.com board when the volume needs one. If your business already runs on Microsoft Teams, Asana, Make or Google Sheets, the same design works there too; the tools matter less than the rule that work is passed along in the open and a person signs off.

What a full team of these agents looks like for your business, and what it costs: a department of AI workers from S$500 a month.

How we build and roll out the agents themselves, including the ones that drive old software with no integration at all: AI agents and automation.

Want agents working inside your Slack and monday.com?

Tell us which tools your team lives in and which requests eat the most time. We will map how a team of agents would pass that work along, and where your people sign off.

Talk to Web Wizards

Slack, Zapier, monday.com, Microsoft Teams, Asana, Make and Google Sheets are trademarks of their respective owners. Web Wizards is not affiliated with or endorsed by any of them.